Communication Skills Notes PDF B.Pharm 1st Semester

COMMUNICATION SKILLS UNIT-WISE NOTES – BP105T

Unit – 1

• Communication Skills: Introduction, Definition, The Importance of Communication, The Communication Process – Source, Message, Encoding, Channel, Decoding, Receiver, Feedback, Context
• Barriers to communication: Physiological Barriers, Physical Barriers, Cultural Barriers, Language Barriers, Gender Barriers, Interpersonal Barriers, Psychological Barriers, Emotional barriers
• Perspectives in Communication: Introduction, Visual Perception, Language, Other factors affecting our perspective – Past Experiences, Prejudices, Feelings, Environment

Unit – 2

• Elements of Communication: Introduction, Face to Face Communication – Tone of Voice, Body Language (Non-verbal communication), Verbal Communication, Physical Communication
• Communication Styles: Introduction, The Communication Styles Matrix with example for each – Direct Communication Style, Spirited Communication Style, Systematic Communication Style, Considerate Communication Style

Unit – 3

• Basic Listening Skills: Introduction, Self-Awareness, Active Listening, Becoming an Active Listener, Listening in Difficult Situations
• Effective Written Communication: Introduction, When and When Not to Use Written Communication – Complexity of the Topic, Amount of Discussion’ Required, Shades of Meaning, Formal Communication
• Writing Effectively: Subject Lines, Put the Main Point First, Know Your Audience, Organization of the Message

Unit – 4

• Interview Skills: Purpose of an interview, Do’s and Dont’s of an interview
• Giving Presentations: Dealing with Fears, Planning your Presentation, Structuring Your Presentation, Delivering Your Presentation, Techniques of Delivery

Unit – 5

• Group Discussion: Introduction, Communication skills in group discussion, Do’s and Dont’s of group discussion

COMMUNICATION SKILLS TOPIC-WISE NOTES

SR NO	NOTES TOPIC
1	Communication Skills Notes
2	Perspective In Communication Notes
3	Barriers In Communication Notes
4	Elements In Communication Notes
5	Communication Styles Notes
6	Basic Listening Skills Notes
7	Effective Writing Communication Notes
8	Interview Skills Notes
9	Giving Presentation Notes