Communication Skills MCQ Questions with Answers Free Pdf in 2024

Communication Skills MCQ with Answers Free Pdf provides the knowledge of all the included chapters together. The most Important MCQ is from the Introduction to Communication Skills, Interview Skills, Group Discussion, etc chapters.

Introduction to Communication Skills MCQ

1. Diagonal communication is also known as
(A) Cross-ward communication
(B) Horizontal communication
(C) Vertical communication
(D) Any of the above

Ans. A) Cross-ward communication

2. Which of the following is most perishable
(A) Book
(B) Magazine
(C) Newspaper
(D) All of the above

Ans. D) All of the above

3. In communication, the interpretation of the Message depends upon
(A) The context
(B) Transmission speed
(C) Associated noise
(D) Channel efficiency

Ans. A) The context

4. Which of these must be avoided for Effective communication
(A) Sharing of activity
(B) Listening
(C) Ambiguity
(D) Politeness

Ans. C) Ambiguity

5. Why do we send emails
(A) To reach on time
(B) To share documents and files
(C) To talk to each other
(D) To meet each other

Ans. B) To share documents and files

6. The effectiveness of communication is usually decided based on
(A) Quality of feedback
(B) Sender’s intention and criteria
(C) Economic use of the medium
(D) Simplicity of message

Ans. A) Quality of feedback

7. Which of the following are considered The Semantic barriers in formal Communication
(A) Organizational rules and regulations and policies of the organization
(B) Attitude of the superiors toward subordinates and Prejudice
(C) Distrust of superiors towards subordinates and Inattention
(D) Problem of language and absence of clarity and precision in the subject

Ans. D) Problem of language and absence of clarity and precision in the subject

8. What are the barriers to effective Communication
(A) Moralising, being judgemental, and Comments of consolation.
(B) Dialogue, summary, and self-review.
(C) Use of simple words, cool reaction, And defensive attitude.
(D) Personal statements, eye contact, and Simple narration.

Ans. A) Moralising, being judgemental, and Comments of consolation.

9. Communication problems are otherwise Known as
(A) Enquire
(B) Barriers
(C) Encoding
(D) Decoding

Ans. B) Barriers

10. The exchange of ideas between two or more Persons is
(A) Understanding
(B) Telling
(C) Communication
(D) Speaking

Ans. C) Communication

11. Denis McQuail defines communication as a process that increases commonality but also requires elements of commonality for it to occur at all.’ Which of the following cannot be a logical, reasonable inference of this definition
(A) Communication depends on culture located at various levels
(B) Sender is more important for the process of communication
(C) Communication introduces a change in sender and receiver
(D) Communication creates a shared symbolic environment

Ans. B) Sender is more important for the process of communication

12. Interaction inside the classroom should Generate
(A) Argument
(B) Information
(C) Ideas
(D) Controversy

Ans. C) Ideas

13. Effective communication is essentially a
(A) One-way process
(B) Both a one-way and a two-way process
(C) Two-way process
(D) Three-way process

Ans. B) Both a one-way and a two-way process

14. Someone is telling you about an accident They’ve had. How would you react
(A) Look pleased
(B) Look behind you
(C) Look concerned
(D) None of these

Ans. C) Look concerned

15. Which of the following can be the major Communication barriers to online teaching A. Technology, B. Legalities, C. Student Community, D. Culture, E. Gender
(A) A, B, and C only
(B) A, D, E only
(C) B, C, and D only
(D) C, D, E only

Ans. B) A, D, E only

Elements and Style of Communication MCQ

1. Using your whole body to communicate is Called what
(A) Miming
(B) Body language
(C) Sign language
(D) Exuberant communication

Ans. B) Body language

2. Any style must convey moral truth
(A) True
(B) False
(C) It can be true or false
(D) None of these

Ans. A) True

3. What is the term used to describe the Emotion or feeling in your voice
(A) Effect
(B) Verbal communication
(C) Tone
(D) Sarcasm

Ans. C) Tone

4. Which of the following is the purpose of The transmitter
(A) Converts signals to electric form
(B) Operating the received signal
(C) Converting the signal into a suitable form
(D) Reduces noise from signals

Ans. C) Converting the signal into a suitable form

5. What is AIDA Marketing Communication stands for
(A) Attraction – Information – Development -Application
(B) Attention – Information -Dialogue Action
(C) Attention – Interest – Desire -Action
(D) Attitude – Inspiration – Desire – Action

Ans. C) Attention – Interest – Desire -Action

6. Which of these are to be avoided in any Style of writing
(A) Truth
(B) Clarity
(C) Compassion
(D) Dishonesty

Ans. D) Dishonesty

7. Which among the following can be an Input to a transmitter
(A) Voice signal
(B) Electric signal
(C) Light signal
(D) Wave signal

Ans. B) Electric signal

8. What is Verbal Communication
(A) Talking to someone
(B) When someone is talking and someone else is listening
(C) When more than one person is talking
(D) Use verbal noises to show you are listening like “Uh huh”

Ans. B) When someone is talking and someone else is listening

9. Dedication to a particular work is called
(A) Confidence
(B) Commitment
(C) Intelligence
(D) Integrity

Ans. B) Commitment

10. In a communication system noise is most likely to affect the signal
(A) At the transmitter
(B) In the channel
(C) At the receiver
(D) Both 2 and 3

Ans. B) In the channel

11. The word communication is derived from
(A) Communicare
(B) Communicate
(C) Comunicare
(D) Communicate

Ans. A) Communicare

12. How can people use verbal Communication
(A) Verbal communication is any words used during face-to-face contact
(B) Verbal communication can happen face to face, via telephone, or Skype
(C) Verbal communication is the use of words but not sounds
(D) Verbal communication is any words either spoken or written but does not include body language

Ans. B) Verbal communication can happen face to face, via telephone, or Skype

13. Data communication refers to the Transmission of
(A) Voice
(B) Computer data
(C) Video
(D) All the above

Ans. D) All the above

14. Intrinsic motivation is
(A) Short-lived
(B) Long lasting
(C) For money or reward
(D) To gain social acceptance

Ans. B) Long lasting

15. Which of these is not an element of non-Verbal communication
(A) Personal appearance
(B) Posture
(C) Eye contact
(D) Name of the speaker

Ans. D) Name of the speaker

Basic Listening & Writing Communication Skills MCQ

1. Which of these are the greatest means of Conveying information
(A) Writing
(B) Words
(C) Signs
(D) Pictures

Ans. B) Words

2. Which of these should communication not Advance
(A) Information
(B) Affinity
(C) Reality
(D) Personal desires

Ans. D) Personal desires

3. When speaking on the phone, what type of Communication is being used
(A) Verbal and tone of voice
(B) Verbal and body language
(C) Verbal
(D) Nonverbal communication

Ans. A) Verbal and tone of voice

4. Which of the following is the reason for Signal distortion
(A) Speed of the signal
(B) Wearing down the essential elements
(C) Absence of a channel
(D) Channel imperfection

Ans. D) Channel imperfection

5. What is the function of the receiver
(A) Converts signal into electric form
(B) Reducing noise during transmission
(C) Operating on the received signal
(D) Converting the signal into a useful form

Ans. C) Operating on the received signal

6. Talking comes under which type of Communication
(A) Verbal
(B) Non-verbal
(C) Written
(D) Dramatic

Ans. A) Verbal

7. Which of the following is NOT a form of Non-verbal communication
(A) Body language
(B) Tone of voice
(C) Facial expressions
(D) Telepathy

Ans. D) Telepathy

8. Communicare is a ……. word
(A) French
(B) Latin
(C) German
(D) Indian

Ans. B) Latin

9. In an office, an employee communicates Horizontally with his
(A) Superiors
(B) Subordinates
(C) Colleagues
(D) Assistant

Ans. C) Colleagues

10. Any writer must convey the truth with warmth
(A) True
(B) False
(C) It can be true or false
(D) None of these

Ans. A) True

11. How much of language is made up of non-verbal communication
(A) 10%
(B) 38%
(C) 52%
(D) 93%

Ans. D) 93%

12. What is communication without words
(A) There is no communication without Words
(B) Non-verbal communication
(C) Telepathy
(D) Sign language

Ans. B) Non-verbal communication

13. How many elements are essential for any Communication system
(A) 3
(B) 2
(C) 4
(D) 7

Ans. A) 3

14. Find the odd one out
(A) Radio
(B) Telephone
(C) Television
(D) Computer networking

Ans. B) Telephone

15. The main purpose of modulation is to
(A) Combine two waves of different frequencies
(B) Achieve wave shaping of the carrier wave
(C) Transmit low-frequency information over long distances efficiently
(D) Reduce sidebands

Ans. C) Transmit low-frequency information over long distances efficiently

Interview Skills & Giving Presentations MCQ

1. Video conferencing interviews
(A) Are not used often
(B) Are More Expensive Because of The Equipment
(C) Can be cost-efficient for employers when interviewing out-of-town candidates
(D) Are Used in 90 percent of first interviews

Ans. C) Can be cost-efficient for employers when interviewing out-of-town candidates

2. Re most popular and efficient forms of Assessment are
(A) On-the-spot interview
(B) Face-to-Face Interview
(C) Good eye contact
(D) Clear idea of the key point

Ans. B) Face-to-Face Interview

3. When rehearsing a presentation, it is helpful to recognize and prevent
(A) Possible questions from the X audience
(B) Possible gestures
(C) Fillers such as umm and ahh
(D) Criticism from friends in

Ans. C) Fillers such as umm and ahh

4. Which of the following is the most appropriate to wear to an interview
(A) Business casual
(B) Dressy
(C) Bright-coloured and modern style
(D) Professional style

Ans. D) Professional style

5. Depth, interviews are known as
(A) Board interview
(B) One-on-one interview
(C) Two-on-two interview
(D) All of the above

Ans. B) One-on-one interview

6. A good presenter should take a well
(A) Good physical appearance
(B) Dressing well
(C) Speak louder
(D) Visual aids

Ans. A) Good physical appearance

7. The term interview has been derived French word
(A) Enter-your
(B) Anter-view
(C) Inter- voir
(D) None of these

Ans. A) Enter-your

8. Which form of interviewing is used Quite often today as a first interview
(A) Directed
(B) Telephone
(C) Unstructured
(D) Stress

Ans. B) Telephone

9. The group interview is
(A) Never used
(B) A growing trend
(C) Used only by new companies
(D) All of the above

Ans. B) A growing trend

10. Which of these interviews is adapted For computer programmers
(A) The stress interview
(B) The group interview
(C) The screening interview
(D) The audition

Ans. D) The audition

11. During the interview, smoking is Allowed
(A) Do’s
(B) Don’ts
(C) Yes
(D) Does

Ans. B) Don’ts

12. Before you begin writing your Presentation, what should you Consider
(A) The overall aim of the presentation
(B) The expenses for the presentation
(C) How you will reach the venue
(D) The time of day you will be giving it

Ans. A) The overall aim of the presentation

13. In which of these interviews, insults Are Common
(A) Screening interview
(B) Stress interview
(C) Behavioural interview
(D) Group interview

Ans. B) Stress interview

14. You should use – and graphs ass Visuals for data
(A) Spreadsheets
(B) Body language
(C) Tables, Charts
(D) a and b English

Ans. C) Tables, Charts

15. Which form is better than face to face Interview
(A) On-the-spot interview
(B) Face-to-Face Interview
(C) Telephone Interview
(D) None of These

Ans. C) Telephone Interview

Group Discussion MCQ with Answers

1. Which of these qualities are important In a group discussion
(A) Emotional stability
(B) Ignorance
(C) Hostility
(D) Aggressiveness

Ans. A) Emotional stability

2. Which of these must be avoided in a Group discussion
(A) Speaking facts
(B) Speaking fast
(C) Asking questions
(D) Speaking with clarity

Ans. B) Speaking fast

3. The meaning of group discussion is
(A) Methodology used by an organization (company, institute, business)
(B) Methodology used by family
(C) Methodology used by industries
(D) None of these

Ans. A) Methodology used by an organization (company, institute, business)

4. In a group discussion, we should be
(A) Assertive
(B) Dominating
(C) Subjective
(D) Ignorant

Ans. A) Assertive

5. Which of these ways can’t be used to Research the company
(A) Visiting the website
(B) School books
(C) Reference books
(D) Refer annual report

Ans. B) School books

6. Why conduct a group discussion
(A) To find out whether you possess the critical qualities/ skill
(B) GD has to achieve a group goal
(C) Both A & B
(D) None of these

Ans. A) To find out whether you possess the critical qualities/ skill

7. A moderator is a monitor and observer Of a group discussion
(A) Group discussion takes place in his presence
(B) Group discussion takes place in his absence
(C) Group discussion takes place in his absence or presence
(D) None of these

Ans. A) Group discussion takes place in his presence

8. Elements of soft skill
(A) Effective listening
(B) Interview skill
(C) Group discussion
(D) All of these

Ans. D) All of these

9. In a group discussion, we should be
(A) Assertive
(B) Dominating
(C) Subjective
(D) Ignorant

Ans. A) Assertive

10. Which of these factors do not enhance Listening skills
(A) Attention
(B) Clear perception
(C) Fakeness
(D) Frankness

Ans. C) Fakeness

11. Which of these documents need not be In your interview file
(A) Interview letter
(B) Original degrees
(C) Certificates
(D) Family photo

Ans. D) Family photo

12. Which of these must be avoided in a Group discussion
(A) Speaking facts
(B) Asking questions
(C) Speaking fast
(D) Speaking with clarity

Ans. C) Speaking fast

13. When is the worst time to break into a Discussion
(A) When everyone is silent
(B) When one person is talking
(C) When two or three people are talking simultaneously
(D) When there is less time left

Ans. C) When two or three people are talking simultaneously

14. The first objective of a Group Discussion is to
(A) Create sub-groups
(B) Catch the group’s attention
(C) Prove your superiority
(D) Act as a self-appointed leader of the group

Ans. B) Catch the group’s attention

15. A group discussion must advance
(A) Personal Glory
(B) Arguments
(C) Dishonesty
(D) Truth

Ans. D) Truth

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